While I agree it sounds like they are trying to correct problems, we are now 3 years into production of this head unit, and it still has many issues. It was 2.5 years into production before the AVC was fixed for example. This is on a 40K bike, totally unacceptable. People sure would not put up with it in a 30K car.
Heck my 125 dollar portable GPS can go from time zone to time zone and keep time correct. This head unit can not. Heck it looses and hour between East TN and GA which are the same time zone. Thinks that west NE is Pacific time, thinks west KY is Mountain time.
GPS pointing the wrong way for a turn more than 25% of the time until the 1.19.1.1 update is very poor.
It was most certainly rushed more into production.
Yep, I worked as a Maintenance Supervisor for a Plant that had a new cold extrusion line designed and built by another company. I insisted the contract for the line have stipulation for final payment, which was 20% line cost, to be paid only after the line was proven to run and function to spec, with the promised cycle time, and a 98% up time in a 24 hour day.
It saved my company millions. As the line took two years to meet the promised cycle time and 3 years to meet up time. The majority of the problem was programing issues with the PLC's. All but two issues were corrected with software change.
Seems Harley has a week contract with HK.