Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Hoist!]

Well its obvious they know how to fix it!!!
It's just a matter of desire???

As a shareholder I guess I would ask why they were not changed in production to the stock seat as soon as it was discovered that they did not fit right?

Also I would be curious to know who dropped the ball by not getting in the vendor/suppliers pocket to make it right?

But that's just me

As a shareholder, the only thing they want you to do is to keep investing, and keep cashing them dividend checks they hope they can keep providing to you!

Hoist!

[djkak]

I just got my bike back from the dealer today. I had to have the seat replaced for a second time because of the gap in the seat. The new seat looks much better. It mates to the tank panel, feels much more sturdy. The pan has been redesigned and has a molded brace on it or should I say is part of it. It feels heavier. I don't know if it as comfy as the old one yet. I haven't rode it as I- well I live in Seattle.

I put the SESG seat on my std FLHX on 10-7-09; only around 250 miles so far; very comfortable; nice and low; I like this seat. The -10 part number of my seat does not have a letter suffix, yet the underside looks just like the photo in TJ’s reply Reply #40.

Can someone post a photo of the seat pan from a seat with a gap up front?

[Sapper6]

I put the SESG seat on my std FLHX on 10-7-09; only around 250 miles so far; very comfortable; nice and low; I like this seat. The -10 part number of my seat does not have a letter suffix, yet the underside looks just like the photo in TJ’s reply Reply #40.

Can someone post a photo of the seat pan from a seat with a gap up front?

Based on the feedback from what the other guyz have heard from the MoCo I'm betting that TJ just thought he had a different seat.  I'd like to have some evidence that proves HD has done a revision based off of the flaws, but I think it has not occurred yet.  TJ's newest seat probably just fits better.  Perhaps his dealer modified the tab like they did for Red Devil, and pushed the seat forward.  End result in my estimation is that if they had a REAL fix it would be evident and others hear would know about it for sure.

It would be nice if HD would come to us (so to speak) and provide useful feedback from the use of this forum.  IMHO I think that a response would be much more likely to occur through their customer service channel, because they are expecting the client to come to them.

[tjstreetglide]

Based on the feedback from what the other guyz have heard from the MoCo I'm betting that TJ just thought he had a different seat.  I'd like to have some evidence that proves HD has done a revision based off of the flaws, but I think it has not occurred yet.  TJ's newest seat probably just fits better.  Perhaps his dealer modified the tab like they did for Red Devil, and pushed the seat forward.  End result in my estimation is that if they had a REAL fix it would be evident and others hear would know about it for sure.

It would be nice if HD would come to us (so to speak) and provide useful feedback from the use of this forum.  IMHO I think that a response would be much more likely to occur through their customer service channel, because they are expecting the client to come to them.

It looks like I will get a chance to get on the road tomorrow. Ill know within a 100 mi if the seat is fixed or not. I can tell you that the tab has not been modified by the dealer. They would have had a hard time doing this while it was at home in my garage  I waited I believe about four weeks for the new seat to be delivered. Went out and checked it again and it is definitely heavier than the first two whatever the reason. Ill post my observations of it this weekend.

[Sapper6]

I hope they fixed you up man.  I guess I just thought they would be more proactive with getting the word out about the change.  In your case as long as your satisfied than that is great news.  Hopefully it is the beginning of a correction for the rest as well.

[tjstreetglide]

OK Guys and Gals
I went out for a couple of hours on the replaced seat and t did not bent and show a gap. Whatever they did worked. I'm satisfied that it is as good as a stock seat will get. Now if only my Corbin would get here

[volfan615]

Would you mind sharing your case number with Harley?  Maybe that would help the rest of us when we call. 

[Wheelsnkeels]

I put the SESG seat on my std FLHX on 10-7-09; only around 250 miles so far; very comfortable; nice and low; I like this seat. The -10 part number of my seat does not have a letter suffix, yet the underside looks just like the photo in TJ’s reply Reply #40.

Can someone post a photo of the seat pan from a seat with a gap up front?

The picture in your post shows a seat already too short it should cover at least 1" of the dash panel

[tjstreetglide]

Would you mind sharing your case number with Harley?  Maybe that would help the rest of us when we call. 

I don't have a case number with Harley. My dealer took care of it. I threw a fit after the second seat was worse than the first. Much worse, in fact the dealer was disgusted. I figure thats why I waited over a month for the next seat. They were waiting for a fix that actually a fix. They ordered a headlight for the bike because it was smoked up, it came in about a week. The seat was three weeks after that.

[TIF2]

I just picked my SESG up yesterday ... seat issue has NOT been addressed for bikes in Stage 2 delivery.
Somebody really dropped the ball at Harley for the new SESG seat, and as was mentioned before, very suprising given the history of the SERG.

I doubt we will ever see a resolution to it from the MoCo.

[tjstreetglide]

I am going to post some more pictures of the new seat.

[tjstreetglide]

another This caught my eye. feels like something has been slid in there.

[tjstreetglide]

again

[tjstreetglide]

one more

[Wheelsnkeels]

IMO opinion I would accept a new standard street glide or sundowner seat as a replacement and be done wit it. Even though I will probably go with a custom Corbin, Mustang or Saddlemen.

I'll never be happy with a repair I want a properly built seat!